Disney’s Approach to Business Excellence Program

Division of Continuing and Global Education
at California State University, Fresno
hosts the Disney Institute on
May 4, 2010

Limited Time Offer: Register and pay by 04/09/10 and be automatically entered to win a FREE 3-day Disney Institute class at the Walt Disney Resort in Orlando or Anaheim! Contact our Guest Services Manager at 877.544.2384 ext. 1 for details.

It doesn't take any training to recognize that the world's economy has taken a significant downturn. It does take effective and proven professional development training to guide impacted organizations back to the summit.

The Division of Continuing and Global Education California State University, Fresno is proud to host Disney’s Approach to Business Excellence program, presented by the world renowned Disney Institute, in the Fresno area on May 4, 2010.

A one-day local workshop, Disney’s Approach to Business Excellence program is a rare and affordable opportunity to learn best business practices from Disney insiders, and discover ways to easily and immediately adapt and apply those best practices to pick up the pace in these slow economic times.

Organizations from across the nation and around the world have learned proven philosophies, adapted critical lessons, and implemented effective processes to reap the rewards of improvements in leadership, management, service, and brand loyalty.

We invite your team to join thousands of professionals and discover the Disney business secrets to . . .
Strengthening loyalty and retaining valuable customers
Expanding their brand and generating greater profits
Building team involvement and ownership
Creating a service culture and motivating employees
Maintaining a competitive edge in a sluggish economy

Disney’s Approach to Business Excellence Program is…
Relevant: Impacts critical drivers of success in a slow economy
Affordable: Priced to serve more people under limited budgets
Actionable: Easy to implement upon return to the office
Inspirational: Generates team excitement and momentum
Short: Takes only one day away from the office
Local: No travel expenses

Professional development doesn't cost—it pays.
It pays by creating a framework of focused energy in a vacuum of uncertainty. It pays by helping an organization gain share in a slow economy. It pays because it has been proven to strengthen employee morale and retention, which will be critical to emerge from tough times.

IMPORTANT: Please use the Division of Continuing and Global Education promotional code CSUAEE to receive $50 OFF PER GUEST when registering. Additional group discounts are available.

TO LEARN MORE AND REGISTER GO TO: www.KeysFresno.com
No prerequisite training required.

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